Legal Business Name: Flight Centre UK
Registered Address: 5 Cadogan Street, North Ormesby, Middlesbrough, London TS3 6PX, United Kingdom
Contact: +44 2046 153176 | info@FlightCentreUK.com
Flight Centre UK acts as a flight booking agent and travel facilitator. All flight bookings are subject to airline terms, availability, and pricing at the time of booking. By using our phone booking service or website, you agree to provide accurate personal and payment information. We reserve the right to refuse service if information is incomplete or fraudulent.
Our Meta (Facebook/Instagram) advertising campaign is designed to generate phone call leads. When you call +44 2046 153176 or request a callback via our site, you consent to receive follow-up calls or messages regarding flight deals, exclusive offers, and booking assistance. Call recording may be used for training and quality assurance, subject to GDPR compliance.
All flight prices quoted over the phone or displayed on this site are estimates and may change prior to booking. Final prices are confirmed at the time of payment. We accept major credit/debit cards. Any additional airline fees, baggage charges, or taxes are your responsibility unless explicitly included.
Cancellation policies vary by airline. Flight Centre UK will assist with cancellations according to the fare rules of the booked ticket. Service fees may apply for modifications. For any disputes, please contact our customer support at +44 2046 153176.
Flight Centre UK ("we", "us", "our") is committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. This privacy policy explains how we collect, use, and share your information when you interact with our website, phone services, or Meta ad campaigns.
Personal data you provide: Name, phone number, email address, flight preferences, payment details (processed securely), and any information shared during calls or callback requests.
Automatically collected: IP address, browser type, landing pages, and Meta click/call conversion data via pixel or server-side tracking.
When you call our business number, we may collect your phone number, call recording (with consent), and notes regarding your flight inquiry. This data helps us deliver personalised flight options and measure the effectiveness of our "Phone Call Leads" Meta campaign. You have the right to object to call recording by notifying our agent at the start of the call.
We do not sell your personal data. We may share data with:
You have the right to: access, rectify, erase, restrict processing, data portability, and object to direct marketing. To exercise any right, email info@FlightCentreUK.com or call +44 2046 153176. We will respond within one month.
We retain personal data for as long as necessary to fulfil bookings, comply with legal obligations (e.g., tax records for 7 years), and for legitimate business interests such as marketing analytics. Call recordings are stored for up to 12 months. We implement industry-standard security measures, but no internet transmission is 100% secure.
Our website uses essential cookies, analytics cookies, and Meta pixel for conversion tracking. You can manage cookie preferences via your browser settings. Disabling cookies may affect call lead attribution but not core functionality.
Data Controller: Flight Centre UK
Address: 5 Cadogan Street, North Ormesby, Middlesbrough, London TS3 6PX, United Kingdom
Email: info@FlightCentreUK.com
Phone: +44 2046 153176
For any privacy concerns, you also have the right to lodge a complaint with the UK Information Commissioner's Office (ICO): https://ico.org.uk.
We may update this page periodically. Changes will be posted here with an updated "Last updated" date. Continued use of our services after changes constitutes acceptance. Significant changes will be notified via our website or phone notification where appropriate.
Flight Centre UK – your trusted partner for flight bookings and exclusive telephone deals. For immediate assistance, call our hotline.